How long does it take to set up an account?
Orders can be set up in
less than 5 minutes but not greater than 24 hours.
I get a domain name? Do you sell them?
We don't currently host
domain names now. If you would like a domain, you could just go to a place like
register there and point the nameservers to ours. We will tell you how to do
this once you register.
you offer Windows or Linux plans?
We offer Linux web hosting
accounts. We do not handle Windows on any machines due
to its overall instability and obsessive cost for licensing.
How do I
access my Cpanel control panel?
You can login to your
Cpanel control panel at http://yoursite.com:2082 where "yoursite" is your own
the nameservers for the current machine?
The nameservers of your
machine will be in your welcome e-mail when you sign up.
do I FTP into my account?
First you must obtain an
FTP program such as Filezilla. Once you have an FTP program, type in "yourdomain.com"
as the host address. Supply your username and password in the according fields.
Once logged in, you have complete access to your account.
Is there a
manual I can reference to use Cpanel?
Yes, access it by
Click the report button
after logging into Cpanel and hit the Webalizer option. This will open a new
window to Webalizer with all your statistics for that domain.
folder do I load my web pages to?
You should place all of
your web documents in the public_html directory.
version of Perl comes installed on your servers?
version of PHP comes installed on your servers?
We are currentally running
PHP 4 and 5
version of MySQL comes installed on your servers?
uploaded my site and still see "placeholder for ..."?
You are still seeing the
default index.html page set up when you ordered your hosting plan through us.
Make sure to delete that old index.html page, then your site should resolve
does it take for my DNS changes to update world wide?
Normally you can expect to
see your web site DNS to change within 24 hours once you have made the
modifications at your registrar. However, we have seen it take up to 7 days in
some cases where registrars and ISPs are a little slower.
my SSI working?
In order for SSI to be
executed, you must rename all of your web pages to .shtml rather than .htm or
.html. This solves the majority of SSI errors.